Artificial Intelligence & Human Resource Management

 

Artificial Intelligence & Human Resource Management

                   Figure 1- AI & HR

A new era of human resource management, where automation, machine learning, and data analytics combine to save time and promote higher-quality results, can be ushered in with the aid of artificial intelligence. As AI technology advances beyond automation to augmentation, businesses could be considering how AI tools can improve the work that human resources (HR) does for both candidates and current workers. Not only can time be saved, but near real-time information, insights, and recommendations can also be given. And that's only the introduction of AI to HR.

 

According to Durrani, 2021 AI has the capacity to make decisions in real-time, based on pre-installed algorithms and efficient computing technologies. With an HR department encompassing the human element and AI, companies can provide an enhanced experience for their candidates and employees.

The Influence of AI in HRM

Figure 2-Influences of AI

These are main & important influences of AI,

·         Talent Acquisition
·         Onboarding
·         Learning & training
·         Cognitive-Supporting Decision-Making
·         Leadership
·         Administrative Tasks
 
Talent Acquisition
The processes involved in hiring new employees are where AI is most frequently used in HR. It decreases the amount of labor required for routine operations including interview scheduling, database maintenance, candidate screening, and query response for job seekers.
 
 Onboarding
On the first day of work, the AI-integrated system will provide the new hire with an overview of the company's information. Via an app or laptop, they will receive automatic updates about their work profile, company policies, team members, task assignments, reporting authority, and other information. We refer to the entire procedure as onboarding.
 
Learning & Training
Systems with AI integration can also support staff education and training in their specialized fields. Over time, the abilities needed for a given employment position change frequently. We must study and adjust to the changing technology in order to be competitive as new breakthroughs and software hit the market
 
Cognitive-Supporting Decision-Making
Aside from an employee's contributions to the workplace, the human resources department is in charge of their mental and emotional well. AI-powered technologies will assume responsibility for monitoring and evaluating staff members' emotions both prior to and following a client call. After that, HR can determine whether the worker needs a break or can go on
 
Leadership
AI may assist in preparing leaders to succeed in their roles just as it helps increase worker productivity. In order to provide the leaders with a personalized coaching module, AI-enabled technologies will poll their team members and evaluate their responses. The leaders also have access to internet dashboards where they may compare their management to that of their colleagues. They will gain insight into the efficacy of their approaches and how to make improvements.
 
Administrative tasks
Administrative and repetitive chores can be automated with AI-based software. It can be used for payroll management, employee management, policy and practice analysis, HR planning, and more. It can look at business compliance, litigation tactics, and worker automation.

Challenges of using AI in HR management

                                            Figure 3- Challenges of AI

The world is currently heading toward rapidly evolving technology, and organizations may decide against taking the right course in an attempt to become more sustainable and competitive. In order to increase an organization's effectiveness and efficiency, artificial intelligence must be used properly. These are a few of the difficulties an organization may encounter when implementing AI,

• Ø  Limited Human interaction in recruitment
• Ø  Lack of creativity or out-of-box thinking
• Ø  Accuracy takes a backseat
• Ø  Lack of skilled resources
• Ø  Over dependency on keywords

Conclusion

AI plays a crucial role in carrying out the various tasks of the human resources department. AI can handle hiring, performance reviews, T&D, job allocation, workload reduction, and workplace efficiency enhancement while also being aware of the negative aspects of AI

 

References

Durrani, K. (2021, Decmber 16). Spice works. Retrieved March 28, 2024, from Spice works: https://www.spiceworks.com/hr/hr-strategy/articles/the-impact-of-ai-in-human-resource-decisionmaking-processes/

Goakumar Pillai. (n.d.). Goakumar Pillai. Retrieved from Goakumar Pillai: https://www.gopakumarpillai.com/

IBM CONSULTING. (2023, Octobr 09). IBM. Retrieved March 28, 2024, from IBM: https://www.ibm.com/blog/artificial-intelligence-and-a-new-era-of-human-resources/

Priya, D. (2021, December). Research gate. Retrieved March 28, 2024, from Research gate: https://www.researchgate.net/publication/367654666_Role_of_Artificial_Intelligence_in_Human_Resources_Management#:~:text=The%20article%20has%20concluded%20that,workplace%20and%20enriching%20workplace%20efficiency.